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Onboarding
Start working with Abundant’s expert network in days, not months
Onboarding Process
At Abundant, we’ve streamlined the process of integrating human expertise into your AI systems. Our white-glove onboarding ensures you’re up and running quickly with the right experts for your needs.1. Discovery Call (30 minutes)
Our solutions team will meet with you to:- Understand your specific use cases and requirements
- Review our expert qualification process
- Discuss SLAs and integration timeline
- Outline security and compliance standards
- Provide pricing and capacity planning
2. Technical Integration (2-3 days)
Our engineering team works hands-on with yours for seamless integration: You’ll receive dedicated support including:- API key provisioning and environment setup
- Integration documentation and best practices
- Custom webhook configuration
- Testing environment access
- Technical architecture review
3. Expert Team Assembly (Within 7 days)
We rapidly build your dedicated expert team:- Recruitment from specialized talent pools, globally distributed
- Role-specific training on your use case
- Quality assurance and performance monitoring
- Ongoing coaching and development
- Flexible scaling based on demand
Enterprise Features
- Dedicated Account Management: Single point of contact for all needs
- Custom SLAs: Guaranteed response times and quality metrics
- Security & Compliance: SOC 2 Type II and HIPAA compliance in progress
- Quality Assurance: Multi-layer review process with performance analytics
- Seamless Scaling: Rapid team expansion without quality compromise
Expert Network
Our experts come from:- Leaders in AI annotation and training
- Specialized industry backgrounds
- Top-tier consulting firms
- Technical support organizations
Implementation Timeline
| Timeline | Activities |
|---|---|
| Day 1 | Discovery call and requirements gathering |
| Day 2-3 | Technical integration and testing |
| Day 4-5 | Expert team assembly and training |
| Day 6-7 | Production readiness and launch |
Abundant vs Traditional BPO
| Feature | Abundant | Traditional BPO |
|---|---|---|
| Task Turnaround | Minutes to hours | Days to weeks |
| Initial Staffing Time | Less than 1 week | 2+ weeks |
| Availability | 24/7 on-demand access | Fixed schedules |
| Quality Guarantees | 99.9% accuracy SLAs | Best effort |
| Minimum Commitment | Low minimums | $1M+ minimums |
| AI/Agent Integration | In-house expertise | Limited/no expertise |
| Software Solutions | Custom tools & API integration | Basic workflow tools |
| Technical Support | 24/7 engineering support | Limited technical support |